Cancellation & Refund Policy

1. General Cancellation Policy

At Travesting Money, we understand that circumstances may change. We offer flexible cancellation options for most of our services, subject to the terms outlined below.

1.1 Service Cancellation

• You may cancel your subscription or service at any time through your account dashboard or by contacting our support team.
• Cancellation requests must be submitted in writing via email to support@travestingmoney.com
• Cancellation will take effect at the end of your current billing cycle.
• No new charges will be applied after cancellation is confirmed.

2. Refund Policy

Our refund policy is designed to ensure customer satisfaction while maintaining the integrity of our services.

2.1 Subscription Services

• 7-Day Money-Back Guarantee: New subscribers are eligible for a full refund within 7 days of their first payment if they are not satisfied with our services.
• Partial Refunds: For monthly subscriptions, partial refunds may be provided for unused days if cancellation occurs mid-cycle.
• Annual Subscriptions: Pro-rated refunds are available for annual subscriptions based on unused months.

2.2 Course and Mentorship Programs

• Before Course Start: Full refund available if cancellation occurs before the course commencement date.
• Within First Week: 80% refund if cancellation occurs within the first week of the course.
• After First Week: No refunds are provided after the first week of course commencement.

2.3 Exceptions

• No refunds for completed or partially completed mentorship sessions.
• Downloaded materials and resources are non-refundable.
• Special promotional offers may have different refund terms.

3. Refund Process

We strive to process refunds as quickly as possible to ensure a smooth customer experience.

3.1 Refund Request

• Submit refund request via email to refunds@travestingmoney.com
• Include your account details, reason for refund, and any supporting documentation.
• Refund requests are typically processed within 3-5 business days.

3.2 Refund Methods

• Refunds are processed through the original payment method.
• Credit card refunds may take 5-10 business days to appear on your statement.
• Bank transfer refunds may take 3-7 business days.

4. Special Circumstances

We understand that exceptional circumstances may arise, and we're committed to finding fair solutions.

4.1 Technical Issues

• If you experience technical difficulties that prevent you from accessing our services, we may offer extended refund periods.
• Documentation of technical issues may be required.

4.2 Service Discontinuation

• If we discontinue a service, affected customers will receive pro-rated refunds.
• Alternative service options may be offered as compensation.

5. Contact Information

For questions about our cancellation and refund policies, please contact us:

6. Policy Updates

This cancellation and refund policy may be updated from time to time. We will notify customers of any significant changes via email or through our website.

Last Updated: December 2024